Patient access and accessibility in technology assisted services
In this article, we look at patient access and patient accessibility, why they matter, and how technology helps people access the healthcare services.
Offer better repeat prescription fulfillment with voice AI
Voice automation is a game changer for healthcare insurance contact centers, improving operational efficiency and customer satisfaction.
Top 5 ways voice automation is a game changer for Healthcare Insurance contact centers
Voice automation is a game changer for healthcare insurance contact centers, improving operational efficiency and customer satisfaction.
AI Virtual Agents in Healthcare: Top Use Cases
Virtual agents can take care of the repeatable, administrative part of healthcare workers’ jobs. Here are the 4 most popular use cases.
How self scheduling can help improve patient health
Self scheduling of appointments for healthcare services can have a positive impact on patient health but adoption is lagging.
Boost healthcare consumer engagement with an omnichannel communications strategy
Whether patients choose to call, email or text, you can boost healthcare consumer engagement with an omnichannel communications strategy.
