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Appointment Scheduling
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Waitlist Management
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Confirmations & Reminders
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Patient Recall & Outreach
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Front Desk 24/7
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New Patient Intake
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Prescription Refills
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After Hours Support
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Messages in Your EHR
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FAQ Automation
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Phone: Inbound & Outbound
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Text: SMS & Forms
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Website Chat
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Voicemail Replacement
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Spanish & Multilingual
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Let the Front Desk at Your Multispecialty Practice Thrive with AI Agents
All patients deserve fast, consistent, and compassionate service, regardless of their reason for calling the practice.
Talkie’s AI agents streamline patient communication and ensure intelligent call routing—directing patients to the right department or specialist quickly and efficiently. And when routing isn’t needed, Talkie can handle the task itself—scheduling appointments, processing prescription refills, answering FAQs, and more.
With seamless integration and 24/7 availability, Talkie.ai delivers fast, comprehensive service for every patient, every time.
Trusted by
Our patients speak Farsi, Spanish, Turkish, and English, and with four providers, our phones are constantly ringing. Since September, Jessica, our AI receptionist, has handled thousands of calls, helping patients schedule in the language they’re most comfortable speaking. Appointments booked by Jessica have a lower cancellation rate than those booked through our other channels. She also handles more rebookings than anyone on our team, and about 20% of her appointments are for new patients. The Talkie team treats us as partners, not just customers. Jessica has become a valuable extension of our front desk team.
Get to Know the AI Agents
Scheduling
Ensure every call is promptly answered. Maximize your practice’s efficiency while providing an exceptional experience for patients and their families across multiple specialties.
Rx Refill
Automate prescription refill requests for medications needed by patients across different specialties. The AI agent collects necessary details, updates your EHR, and notifies patients when their refill is ready—allowing your team to focus on more complex tasks.
Proactive Outreach
Enhance patient care with automated calls, texts, and emails reminding patients to schedule follow-ups, annual exams, or post-surgical check-ins, tailored to the unique needs of each specialty.
Creating Patient Cases
Capture essential details about new symptoms—such as pain, fatigue, or persistent conditions—even when your staff is unavailable. Talkie.ai collects patient reports, giving your clinicians a head start on cases across various specialties.
Advanced Call Routing
Direct patients to the appropriate specialist—whether they need a general practitioner, a nurse for follow-up care, or administrative support. Our AI agent intelligently routes calls based on the patient’s request, reducing the need for manual transfers and ensuring a smooth experience.
FAQs
Reduce call volume by automating responses to common questions, e.g. inquiries about prescriptions, insurance, procedure prep, and recovery expectations. This lets your team focus on higher-priority tasks for each specialty.
Appointment Rescheduling
Minimize no-shows and optimize your schedule by allowing patients to reschedule appointments—whether for routine exams, follow-ups, or specialized care in any department.