What is conversational AI – Definition, Benefits and Use Cases

In this article, we’ll explain what conversational AI is, how it works, and why so many organizations are beginning to use it. What is Conversational AI? Conversational AI is the...
Call center

AI Voice Assistants for Logistics and Transportation – Use cases and Benefits

According to a McKinsey report, while global supply chain activities have surpassed the $10 trillion mark over the last two decades, the interlinked supply networks have grown riskier. At...
Call center
ai agent logistics transportation
Use case

Voice AI in HR: Top use cases and benefits of virtual assistants

Over the last few years, voice bots and chatbots have established themselves in a wide array of industries and business sectors. So naturally, AI can can give invaluable assistance in...
Use case
Customer support

Customer service automation that works [+ Definition, Benefits, Strategies]

If you experience high fluctuation in support requests and see your customer satisfaction decreasing, you might be considering implementing automation in your customer support. There are many...
Call center

IVR for Call Centers: Make the Switch to Conversational AI

Companies have been investing billions of dollars in interactive voice response (IVR) systems for decades, with the goal of streamlining business processes and speeding up customer service...
Call center
IVR in call center
Call center

AI Voice Assistants Revolutionize Jean Louis David Booking Experience

*** Jean Louis David is the largest hairdressing group in Poland and Europe, and the second-largest in the world. The brand manages a network of over 1000 hair salons in 30 countries...
Call center
salon
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