AI in healthcare

Is it HIPAA Compliant to Use AI to Answer Patient Phone Calls? Yes—Here is How

Yes—with a signed BAA, encryption, and audit logging, AI can answer patient phone calls in a HIPAA-compliant way. Here's what to require and how to vet a vendor.
AI in healthcare
Talkie.ai title graphic "Is It HIPAA Compliant to Use AI for Patient Calls?" beside a medical front desk with a monitor reading "Session encrypted."
Company news

Talkie.ai Launches Native AdvancedMD Integration, Putting AI Agents on the Front Desk of More Independent Practices

Talkie.ai now integrates natively with AdvancedMD—AI agents that answer calls, book appointments, and update your EHR.
Company news
Logos of AdvancedMD and Talkie.ai
Company news

Talkie.ai Approved as a Vendor for Privia Health Practices, Bringing AI Agents to One of the Nation’s Largest Physician Enablement Companies

Talkie.ai is now an approved vendor for Privia Health practices, bringing AI agents built on a deep native athenaOne integration to Privia's providers.
Company news
AI in healthcare

Healthcare AI Security: What to Ask Any Vendor About HIPAA, SOC 2, and How AI Handles Your Data

What to ask any healthcare AI vendor about patient data—HIPAA, SOC 2, encryption—with Talkie’s answers.
AI in healthcare

How to Offer Same-Day Appointments and Walk-Ins Without Overbooking Your Schedule

How one primary care practice offers same-day appointments and walk-ins to 35,000 patients - by building buffer into the schedule instead of overbooking.
AI in healthcare

Beyond the Answering Service: How to Capture More Patient Bookings After Hours

An after-hours answering service catches the call. Medical practices can go beyond it to capture more patient bookings while the office is closed; here's how.
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