Experience the Efficiency of a Larger Team—without Hiring
In small practices, a single front desk staff member often handles every call, patient question, and appointment request. That’s a lot to manage—and when they’re overwhelmed, patient care can be affected.
When Talkie.ai’s AI agents manage calls and take over repetitive tasks, your front desk stays supported, patients get prompt service, and your team can focus on delivering personalized care—all without hiring additional staff.
Making a difference for small practices
What small practice owners love about Talkie
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24/7 patient support
Patients can reach their practice anytime, even outside regular hours, without putting extra pressure on their team. This means no missed appointments or frustrated patients.
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Simple integration
Talkie integrates smoothly with their existing EHR and phone systems. They don’t need to be an expert in AI—they just tell us they want to get started, and we manage the rest, from setup to execution.
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Lower operational costs
With Talkie, small practice owners reduce the need for additional front desk staff and can avoid the costs of hiring a full-time receptionist. This allows small practices to save on overhead while still offering exceptional service.
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Ongoing maintenance and updates
We stay in constant contact, ensuring the platform evolves with their practice. We handle all product updates and fixes, so their system remains up-to-date and fully functional—without adding to their workload.
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Simple and predictable billing
Talkie’s straightforward pricing fits the budget of small practices, offering transparency and eliminating any hidden fees.
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Pilot program
Our pilot program allows small practices to try Talkie risk-free, so they can experience the benefits firsthand before committing.
Talkie’s skills help your practice thrive, without compromising on empathy
Small practices thrive on the personal connections they build with their patients. Talkie understands that, which is why all of our AI-powered skills are customizable to fit the unique needs of your practice. Our transparent panel allows you to see every conversation, ensuring that you’re always in the loop and able to review patient interactions whenever you need to.
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Appointment Scheduling
Read moreIn a small practice, being in charge of all the communication while also managing other tasks leaves little time for anything else. Talkie makes it easy for patients to schedule, reschedule, or cancel appointments over the phone, anytime—without waiting on hold, and giving you the space to focus on delivering empathetic, personalized care.
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Prescription Refills
Read moreTalkie automates prescription refill requests by collecting patient information, updating the EHR, and notifying patients when prescriptions are ready. It can handle these requests 24/7, even after hours, without anyone needing to pick up the phones late into the night.
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Spanish & Multilingual
Small practices may not have the bandwidth to handle calls in languages other than English. Talkie’s AI agents can communicate in multiple languages, including Spanish, helping you serve a wider range of patients. By reducing language barriers, Talkie ensures that all patients can easily access your services and reduces the risk of misunderstandings, making them more likely to stay with your practice.
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New Patient Intake
Read moreIf you’re juggling answering phones, checking in patients, and managing administrative tasks all at once, it can be difficult to find the time for onboarding new patients as well. Talkie speeds up the process by creating new patient charts during the initial call. Capture essential information, book the first appointment immediately, and fill in any remaining details later, making the process hassle-free for everyone involved.
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Appointment Reminders
Read moreTalkie calls or texts patients before their visit to confirm. For a small practice, every no-show is a meaningful piece of the day’s revenue. Patients can confirm, reschedule, or cancel through the conversation—and your EHR updates automatically.
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Patient Recall & Outreach
Read moreTalkie identifies patients who are due (or overdue) for a visit, calls them, and books their next appointment. Annual physicals, well-child checks, post-procedure follow-ups—visits that’d otherwise slip through because no one on your team has time to chase them.
Meet your new AI front desk agent
Scheduling
Patients can easily schedule, reschedule, or cancel visits—without being stuck on hold or tied to office hours.
Appointment Rescheduling
Talkie handles rescheduling around the clock so your calendar stays full and nothing falls through the cracks.
Appointment Reminders
AI agents can call patients ahead of their visit, letting them confirm, reschedule, or cancel on the spot—and updating your EHR automatically.
Rx Refill
Automate the process of refilling prescriptions. Talkie collects the necessary details, updates your EHR, and notifies the patient when their prescription is ready.
Proactive Outreach
Encourage preventive care with automated outreach for annual visits, follow-ups, or screenings—sent at just the right time.
Creating Patient Cases
Collect patient information and create detailed cases in your EHR even after hours—enabling efficient follow-up and care management.
Advanced Call Routing
Calls are automatically routed to the right person, team, or department—based on patient intent and your practice’s workflows.
FAQs
From office hours to insurance info, Talkie handles routine questions with instant, accurate responses.
New Patient Intake
First-time callers can provide intake details, get their chart created, and schedule an appointment—all in one call.
Spanish & Multilingual
Designed for 30+ specialties
Talkie’s AI agents are customized for a wide variety of specialties—from pediatrics to dermatology—helping small practices in any field run smoothly and efficiently.
Powerful native integrations with 4 EHRs
