A Front Desk AI, Ready for Your Privia Practice
Your front desk fields the same relentless call volume every Privia practice knows—scheduling, refills, insurance questions, new patients—usually with a team that’s already stretched.
Talkie is an approved vendor for Privia Health practices. Its AI agents answer every call and message around the clock and take the routine work off your staff, right inside athenaOne. And because Privia has already vetted Talkie on security, integration, and fit, your practice skips the long evaluation and gets to a fast, low-risk start.
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300+ practices using Talkie
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athenaOne native integration
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100% calls picked up, 24/7
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Top 3 fastest-growing partner in the athenahealth Marketplace, Q2 2026
Trusted by practices already running on athenahealth
What Privia practices love about Talkie
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Already vetted by Privia
Privia doesn’t approve vendors lightly. The security review, integration validation, and workflow diligence are already done, so your practice adopts a partner Privia has cleared.
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Native to athenahealth
Your practice runs on athenaOne, and Talkie integrates with it natively—reading live availability and writing scheduling, refills, and patient cases straight into the EHR. See how the athenahealth integration works.
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A fast, low-risk start
With the vetting and the integration already in place, going live is measured in weeks. Talkie’s team handles the technical setup, so the work sits with us, not your practice.
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Fits your practice, whatever its size
Privia practices come in every size. Talkie works the same for a single-provider office or a multi-site group, and scales with you as you grow—no minimum, no enterprise rollout required.
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Every call answered, 24/7
Talkie picks up every line at once—day, night, and weekend—in English, Spanish, Korean, and 50+ languages, so no patient hits a busy signal or a voicemail box.
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Schedules that stay full
Outbound reminders cut no-shows, and patient recall brings back overdue and lapsed patients, booking them directly in athenaOne.
Talkie’s skills meet the complexity
of a growing practice
Every Talkie skill is customizable to your workflows. Here’s what your AI front desk agent can handle from day one.
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Appointment Scheduling
Read morePatients schedule, reschedule, or cancel anytime—no hold time, no office-hours limit—against your providers’ real availability in athenaOne.
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Prescription refills
Read moreTalkie collects the request, updates athenaOne, and notifies the patient when the refill is ready—around the clock, including after hours.
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New Patient Intake
Read moreFirst-time callers get a chart created and a first appointment booked on the same call, with the remaining details filled in later.
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Appointment Reminders
Read moreTalkie calls or texts ahead of the visit so patients can confirm, reschedule, or cancel—and athenaOne updates automatically.
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Patient Recall & Outreach
Read moreTalkie finds patients due or overdue for a visit, reaches out, and books them—annual physicals, well-child checks, post-procedure follow-ups—filtered by location, provider, or any other criteria you choose.
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Spanish & Multilingual
Read moreTalkie serves patients in Spanish, Korean, and 50+ languages with real-time switching, so language is never a barrier to access.
Explore Talkie’s AI capabilities
Scheduling
Patients can manage their appointments 24/7—Talkie offers available slots and handles cancellations according to your rules.
Appointment Rescheduling
Talkie handles rescheduling around the clock so your calendar stays full and nothing falls through the cracks.
Appointment Reminders
AI agents can call patients ahead of their visit, letting them confirm, reschedule, or cancel on the spot—and updating your EHR automatically.
Rx Refill
Refill requests are streamlined—Talkie collects the necessary details, updates your EHR, and notifies the patient when their prescription is ready.
Proactive Outreach
Automatically remind patients about check-ups or follow-up visits to boost continuity of care.
Creating Patient Cases
Collect patient information and create detailed cases in your EHR even after hours—making sure follow-up and care management is efficient.
Advanced Call Routing
No more misdirected calls—Talkie understands why the patient is calling and forwards them to the right team right away.
FAQs
Eliminate repetitive calls—Talkie answers frequent questions with consistent, accurate responses.
New Patient Intake
New patients are guided through a smooth intake process, including scheduling their first visit and important data collection—all on the first call.
Spanish & Multilingual
How to Get Started with Talkie.ai as a Privia Practice?
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Step 1: Contact Us
To begin, simply reach out to us through this form.
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Step 2: Authorization & implementation
Once you’re ready to implement Talkie.ai, we’ll guide you through a straightforward process:
- athenahealth will provide the required authorization forms,
- We’ll notify the athenahealth MDP Operations team,
- Our dedicated team will work with you to connect your athenaOne system to the Talkie.ai platform.
Built for 30+ specialties
Privia practices span primary care, pediatrics, OB-GYN, orthopedics, dermatology, and more. Talkie’s agents are tailored to each, so a multispecialty group can standardize patient access across every department.
Native to athenahealth, and built just as deeply for other EHRs
About Privia Health
Privia Health is a national physician enablement company that partners with independent practices, medical groups, and health systems. As of June 30, 2026, Privia supported more than 5,600 implemented providers caring for over 6.1 million patients across more than 1,300 care center locations in 25 states and Washington, D.C. Privia practices stay independent and run on athenahealth, the EHR Talkie integrates with natively.
FAQ
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Is Talkie approved for Privia practices?
Yes. Talkie is an approved vendor for practices in the Privia Health network, which means Privia has already vetted and approved it—so your practice adopts a partner Privia trusts, and skips running that evaluation itself.
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What is Privia’s review process?
Before approving a vendor, Privia evaluates it on security, integration capability, and workflow fit, among other criteria. Talkie has already cleared that review, so the security checks, integration validation, and workflow diligence are done for you rather than something your practice has to repeat.
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Does Talkie work with athenahealth?
Yes. Talkie is an official partner listed on the athenahealth Marketplace, with a native athenaOne integration that reads live availability and writes scheduling, refills, and patient cases directly into the system. Talkie integrates just as deeply with Elation Health, ModMed EMA, AdvancedMD, and eMedicalPractice, so a practice on a different EHR is covered too.
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Is Talkie a fit for a small or independent practice?
Yes. There’s no minimum size—the agent scales to your call volume and your workflows.
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Is Talkie secure and HIPAA-compliant?
Yes. Talkie is SOC 2 Type II certified and HIPAA-compliant. Every call and text is documented in athenaOne, and the agent leaves clinical questions to your care team.