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Security Policy at Talkie.ai

Talkie.ai provides secure web hosting and advanced data security
to protect your data and the data of your customers.
We are a GDPR compliant company that makes cybersecurity awareness
and practices part of our company culture.

Talkie.ai - Data security - Website header

End-to-end security and privacy

Our applications are hosted on Amazon Web Services to provide end-to-end security and privacy features. For additional, more specific details regarding AWS security, please refer to https://aws.amazon.com/security/

Data security in transit

Access to the Talkie.ai app always uses industry-standard SSL

Data security at rest

Data encryption uses SHA-256 algorithm

security layers at Talkie.ai

Layers of Security

We take a layered approach to security to ensure all aspects of our business and yours are safe.

  1. Security-focused organization
    We create a culture of security across the company by constantly identifying and mitigating risks, implementing best practices, and strengthening our security standards.
  2. Secure technology
    Our platform has inherent security measures
  3. Security policies
    Our security policies define the internal and external standards that we must meet as an organization.

Security standards

  • A company-wide focus on security

    Talkie.ai delivers company-wide security training for every member of staff to ensure we continue to maintain a high level of commitment to cybersecurity.

    Our security policies address all aspects of our business from server architecture to data protocols to the handling of user credentials and records.

  • Fast recovery when the worst has happened

    Our data recovery plan ensures our applications are backed up securely before a disaster occurs and fast to redeploy after a disaster. Our use of AWS architecture helps support our overall application uptime of 99.99%. Each application included in the Talkie.ai platform is implemented using the CI environment (Gitlab CI), allowing for up-to-date and fast recoveries.

Great team and product

“My assessment, both of the technical team at Talkie.ai as well as the Talkie platform, is that their security is very good. Security measures, especially personal data protection, is of utmost importance at Konsalnet. I am glad that the Talkie.ai team takes security as seriously as we do. Together, we were able to efficiently design and plan the steps to securely integrate our systems and solutions. As for their platform, not only is it ready to encrypt, back up and store data to standards that conform with our security policies, but it is also well-prepared for placing additional protective layers such a VPN or a tool for monitoring the connection between Konsalnet’s data environment and Talkie’s.”

Przemysław Kielczyk
ICT Network Administrator at Seris Konsalnet

Questions about security or compliance?

Our security team is here to answer any questions you may have.
You can reach us by emailing security@talkie.ai or by submitting the form below.

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