In this article, we’ll explain what conversational AI is, how it works, and why so many organizations are beginning to use it. What is Conversational AI? Conversational AI is the...
According to a McKinsey report, while global supply chain activities have surpassed the $10 trillion mark over the last two decades, the interlinked supply networks have grown riskier. At...
Over the last few years, voice bots and chatbots have established themselves in a wide array of industries and business sectors. So naturally, AI can can give invaluable assistance in...
If you experience high fluctuation in support requests and see your customer satisfaction decreasing, you might be considering implementing automation in your customer support. There are many...
Companies have been investing billions of dollars in interactive voice response (IVR) systems for decades, with the goal of streamlining business processes and speeding up customer service...
*** Jean Louis David is the largest hairdressing group in Poland and Europe, and the second-largest in the world. The brand manages a network of over 1000 hair salons in 30 countries...