AI Virtual Agents in Healthcare: Top Use Cases
Virtual agents can take care of the repeatable, administrative part of healthcare workers’ jobs. Here are the 4 most popular use cases.
How to choose the right conversational AI platform for your business?
Conversational AI is estimated to mature into a $13.9 billion market by 2025, with no signs of slowing down. Companies are noticing the strategic impact of conversational AI on their market...
AI and multilingual support: A cost-effective way to reach your global audience
In an ideal world, brands that sell internationally would be able to hire customer service reps that speak every one of the languages spoken by their customers. Research clearly indicates that...
Virtual agents in the travel and hospitality industry [8 automation-ready use cases]
Passengers often find themselves in a position when they need to instantly make changes to their reservation (for example, they are late to the airport and needed to book a new flight...
How to Get Your Customer Service Team On Board with AI Virtual Agents
“AI is gonna take over your job by…”, who hasn’t seen that headline? For years automation tools have been mostly portrayed as a cheaper alternative to the human workforce. So it is no surprise...
AI Virtual Agents for Retail and E-commerce. Top 7 Use Cases
Retail and e-commerce customers are already used to chatbots answering simple questions and providing basic product recommendations. But conversational AI can do much more than that as virtual...
