“Due to high volume of telephone calls we are experiencing in the morning, we would ask that if you are ringing for a repeat prescription could you contact the surgery after 11am.”
Make call waiting for repeat prescriptions a thing of the past with autonomous voice assistants for medical clinics from Talkie.ai.
Routine requests for repeat prescription refills from patients are calls easily handled autonomously with Talkie’s virtual medical assistants.
Talkie’s virtual assistants use our conversational AI trained specifically for the healthcare industry to make sure your patient’s prescription needs are clearly understood.
Help patients manage their repeat prescription and ease the call workload of clinic staff with intelligent call automation:
Give patient instant call answering with 24/7 self-service options for ordering their repeat prescriptions.
Have voice assistants call patients automatically to remind them of upcoming refill requirements, reducing last minute emergency requests for prescription repeat requests.
Save your clinic staff time answering routine calls and significantly lower the cost per call for administering repeat prescription requests.
Our virtual assistants work hand-in-hand with your clinic staff to ensure timely and accurate dispensing of repeat prescriptions.
Automation improves the accuracy and efficiency of gathering information for repeat prescription fulfillment, making decision-making by pharmacists easier and saving them time.
Clinic staff time is freed up from high frequency calls and post call administrative tasks that are easily handled by the voice AI so that staff can better focus on patient care.
Medical facility managers have access to an affordable and scalable contact center automation service that can be scaled up or down based on seasonal patterns or increased need for support staff during critical periods or times of crisis, supported with detailed call analytics, logs and statistics.
Get started with voice automation for medical clinics
Find out how easy it is to have prescription refill requests automated with voice AI from Talkie.