Increasing patient retention with AI voice automation

Patient retention and engagement have become crucial metrics for the healthcare industry, and patient leakage rates have risen for US healthcare systems since the pandemic. This has become a significant obstacle for healthcare leaders in reaching their goals.

However, emerging technologies, especially those based on artificial intelligence, are having a positive impact on improving patient retention rates. There are multiple use cases for technologies that help patients:

• access healthcare services,
• manage their healthcare remotely or through self-service,
• receive automated reminders about their medical appointment.

Download our free resource: ‘Increasing patient retention with AI voice automation’