Answer Every Patient Call and Text, Automatically—Inside AdvancedMD
Trusted by high-performing clinics:
Every patient conversation, reflected in AdvancedMD
AdvancedMD built a platform to remove everyday friction from your practice. Talkie extends that same relief to your front desk: the patient interactions your team fields all day.
Our AI agents answer every call, book and reschedule appointments, take refill requests, and write it all back into AdvancedMD—so your team stops living on hold and gets back to patients in the room.
What Talkie handles for practices on AdvancedMD
Handle every routine request, day or night
Scheduling
Let patients schedule check-ups, follow-ups, or procedures anytime they need to—even outside your office hours. Talkie.ai books appointments directly into AdvancedMD, ensuring accurate, real-time updates with no added work for your staff.
Rx Refill
Streamline prescription refills with AI that collects patient details and updates your EHR. Once processed, Talkie.ai can also notify patients—saving time and reducing back-and-forth for your team.
Proactive Outreach
Use your EHR data to drive smarter patient engagement. Talkie.ai can automatically contact patients via calls, texts, or emails to remind them of important exams, follow-ups, or post-op check-ins.
Advanced Call Routing
Talkie.ai identifies the reason for each call and if needed, routes patients to the appropriate provider, nurse, or department, reducing misdirected calls and manual transfers.
FAQs
Automate responses to any routine questions, such as inquiries regarding insurance, procedures, or post-visit care. Talkie.ai provides consistent answers and deflects unnecessary calls from your team.
Appointment Rescheduling
Patients can cancel or reschedule appointments, with updates made in real time to your EHR schedule—keeping calendars accurate and staff workloads light.
Appointment Reminder
How to start using Talkie.ai with AdvancedMD integration?
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Step 1: Contact Us
To begin, simply reach out to us via this form or the form below.
You can use the form to schedule a meeting with someone from our team, where we will discuss the current needs of your practice and see how Talkie can help.
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Step 2: Authorization & implementation
Once you’re ready to implement Talkie.ai, our dedicated team will guide you through the straightforward process:
- Connecting your AdvancedMD system to the Talkie.ai platform.
- Connecting your phone system to the Talkie telecommunication infrastructure.
The entire integration and configuration process typically takes a few weeks, ensuring your Talkie AI agent is fully customised to match your practice’s workflow and ready to pick up the phones.
Curious to see how AI Agents
could support your team?
In just a few days, the AI agent will help you instantly answer 100% patient calls, and significantly free up your front desk team.
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Reduce your staff workload and burnout
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Automate the most repetitive calls like scheduling, Rx refills, and FAQs
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Reduce call center operational costs by 65%