Build, train and manage voice assistants in one place

Talkie is a one-stop-shop for conversational AI. Create powerful virtual agents without writing a single line of code. Quick to implement. Scales on demand.

Talkie Conversational AI platform for customer service automation

Thank you for contacting Easy Health. If this is an emergency, please say or dial 9-1-1. How can I help you today?

Hi, Cliff Marks here. I would like to book an appointment with my primary care physician.

Hello Cliff, for verification purposes, can you tell me your date of birth?

Sure, it's 6th of July 1980.

Thank you so much.

Dr. Norman's first available appointment is this Thursday at 3 PM. Does that work for you?

Yeah, that's perfect.

Great. Your appointment is scheduled for 3 PM, Thursday, the 2nd of June. I'll send you a confirmation text shortly.

Can I help you with anything else?

No, that's everything. Cheers!

Bye. Have a nice day!

Good morning! Thank you for choosing Sky Hotel. I’m Tanya, your virtual assistant. How can I help you?

Hi, my name is Steve Lynch, and I’d like to request an early check-in for my booking.

Sure, I’ll be happy to help. Could you just tell me your reservation number? I'll wait on hold until you find it.

Yeah, I have it here, it’s 41 34 40.

Got it. Early check-in is available for your booking starting on the 2nd of June.

What time would you like to check-in?

10 AM, please.

Perfect, your early check-in for 10 AM has been added to your booking. You should get a confirmation text shortly.

Can I help you with anything else?

No, that’s all. Thanks so much, bye!

Thank you, have a nice day!

Hello?

Hi, Jamie from Guardian Security here. We just received a notification that your alarm at your home has been triggered.

Would you like us to send the police?

No, sorry, I forgot to disarm it in time.

Okay. Can you verify your safeword, please?

Yes. It is Red Dawn.

Okay, great. Thanks for verifying that. Have a nice day!

Hi, thanks for calling Fast Delivery. This is Robert speaking, your virtual assistant, how can I help you?

Hey Robert, I would like to schedule a pickup and delivery for a shipment.

Sure, I can help you with that. What is the pickup address?

So the warehouse is at 803 Deerwood Circuit, Tampa.

Got it. At what time and day should the driver arrive?

Perhaps between 8 and 10 AM next Thursday.

Noted, thanks. And what’s the dropoff location?

It's 225 Brannon Avenue, Jacksonville.

Alright, I’ve scheduled a pickup for Thursday, January 8th, 8 AM at 803 Deerwood Circuit, for a package to be delivered to 225 Brannon Avenue, Jacksonville.

Is everything correct?

Yes, thank you.

Brilliant. You should receive a confirmation text soon.

Can I help you with anything else?

Yes, could you please give me the quote for that as well?

Sure, let me transfer you to my colleague for that. Please wait on hold. Have a nice day!

Voice assistants customers want to talk to

Interacting with our voice assistants feels natural because customers can speak at their usual pace, interrupt, change the subject without warning, similar to a conversation between humans.

Gain all the benefits of contact center automation

  • Reduce costs

    Voice assistants can take care of repetitive queries and provide support 24/7, significantly decreasing your contact center costs.

  • Save time

    Provide zero on-hold time and first-call resolution to improve customer experience. Free up agents’ time to solve complex queries and provide personal support.

  • Provide consistency

    Reduce customer effort by providing the same level of experience and accuracy during every call.

All-in-one platform that supports you throughout the entire virtual agent lifecycle

Our platform has all the features you need to build a successful virtual agent. From creating your first conversation flow to testing the solution to analyzing its performance.

  1. 1

    Build from scratch or use pre-made components

  2. 2

    Test and train with intuitive tools

  3. 3

    Manage calls with Talkie Dialer

  4. 4

    Gain insights from call recordings and transcripts

  5. 5

    Monitor and analyze performance with reports

Talkie.ai User Interface

Build a complete voice assistant without coding

Use a friendly, drag-and-drop interface to create virtual agents that help customers achieve their goals: get information, schedule an appointment, or order their favorite product.

Our customers say

The Talkie.ai team enabled us to try and test how our customer base would react and respond to interacting with an AI voice agent

Adam Banaszkiewicz – Product and Process Management Team at Agile Center

ING Lease (Poland)

Case study

We can now boast a fantastically functioning, increasingly automated customer service thanks to the collaboration with Talkie

Tomasz Ciupa

Call Center Manager – BSH

Case study

Talkie cut our costs and eliminated the need to hire new employees while maintaining the highest level of customer service

Magdalena Meus

Customer Relationship Director – Columbus Energy

Case study

Patients get a better experience, and front-desk employees can finally focus on quality instead of quantity

ANNA BRZOSTKOWSKA

Project Manager – Medidesk

Case study

The automation improves the work of the entire team, removing the need for the broker to perform repetitive tasks

Ewelina Makowska and Bartłomiej Surówka

Poznań City Hall

Our virtual assistant is always available; you can call it at any time, and every call is answered promptly

Tomasz Bączyk

General Manager – Jean Louis David

Case study

We were able to reach a large group of our employees in a matter of days and collect their feedback on remote work

HR Team

Seris Konsalnet

The satisfaction survey’s results are impressive, with satisfaction levels ranging from 94 to 98 percent for the bot conversation

Małgorzata Łabęda

Customer Service Standards and Quality Specialist – EWE Energia

Automating and optimizing customer service processes helped us reduce the number of incoming call by 50%

Marcin Susmanek – Coo At Sendit

Apaczka (Poland)

Case study

Find out how Talkie can help your customer service team

Conversational AI that fits your business needs

Whether you prefer to build AI agents on your own or work with a team of experts, Talkie has got your back. Whatever way you choose, you can start small, see results, and grow from there.

  • Build virtual agents on your own

    Talkie was designed to be used by customer service teams, so you don’t need a tech background to successfully design and train the virtual agent, analyze calls, and much more. Our support team will be at arm’s length in case you need help navigating the platform.

    Request a demo
  • Work with a team of experts

    Talkie isn’t just a platform. We’re also a multidisciplinary team of specialists who can support you every step of the way. It’s up to you to decide how involved in the process you want to be. If needed, we can take care of the entire virtual agent lifecycle.

    See how we work

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