Talkie is a one-stop-shop for conversational AI. Create powerful virtual agents without writing a single line of code. Quick to implement. Scales on demand.
Interacting with our voice assistants feels natural because customers can speak at their usual pace, interrupt, change the subject without warning, similar to a conversation between humans.
Voice assistants can take care of repetitive queries and provide support 24/7, significantly decreasing your contact center costs.
Provide zero on-hold time and first-call resolution to improve customer experience. Free up agents’ time to solve complex queries and provide personal support.
Reduce customer effort by providing the same level of experience and accuracy during every call.
Our platform has all the features you need to build a successful virtual agent. From creating your first conversation flow to testing the solution to analyzing its performance.
Build from scratch or use pre-made components
Test and train with intuitive tools
Manage calls with Talkie Dialer
Gain insights from call recordings and transcripts
Monitor and analyze performance with reports
Use a friendly, drag-and-drop interface to create virtual agents that help customers achieve their goals: get information, schedule an appointment, or order their favorite product.
The Talkie.ai team enabled us to try and test how our customer base would react and respond to interacting with an AI voice agent
We can now boast a fantastically functioning, increasingly automated customer service thanks to the collaboration with Talkie
Talkie cut our costs and eliminated the need to hire new employees while maintaining the highest level of customer service
Patients get a better experience, and front-desk employees can finally focus on quality instead of quantity
The automation improves the work of the entire team, removing the need for the broker to perform repetitive tasks
Our virtual assistant is always available; you can call it at any time, and every call is answered promptly
We were able to reach a large group of our employees in a matter of days and collect their feedback on remote work
The satisfaction survey’s results are impressive, with satisfaction levels ranging from 94 to 98 percent for the bot conversation
Automating and optimizing customer service processes helped us reduce the number of incoming call by 50%
Find out how Talkie can help your customer service team
Whether you prefer to build AI agents on your own or work with a team of experts, Talkie has got your back. Whatever way you choose, you can start small, see results, and grow from there.
Talkie was designed to be used by customer service teams, so you don’t need a tech background to successfully design and train the virtual agent, analyze calls, and much more. Our support team will be at arm’s length in case you need help navigating the platform.
Talkie isn’t just a platform. We’re also a multidisciplinary team of specialists who can support you every step of the way. It’s up to you to decide how involved in the process you want to be. If needed, we can take care of the entire virtual agent lifecycle.
Do you have questions or want to find out more about AI voice solutions for your business?
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