AI Agents with the Deepest ModMed EMA Integration on the Market
Appointments scheduled by the AI agent show up in ModMed EMA
When a patient calls your practice to schedule a visit, the AI agent offers available time slots and schedules the visit. The visit is instantly visible in ModMed EMA.
Natively integrated AI agents built for your specialty
Talkie.ai offers the deepest integration with ModMed EMA on the market, bringing seamless, secure, and reliable AI receptionist support to your front desk. We’ve built our voice agents to work just like a human would in your ModMed EMA environment—handling scheduling, messages, and more with natural, intelligent workflows.
As a specialty-focused platform, Talkie is purpose-built for practices in dermatology, urology, orthopedics, OB-GYN or pain management, and other ModMed-supported specialties. That means your AI agent speaks the language of your specialty—creating an experience as smooth and familiar as the ModMed tools you already trust.
Trusted by specialty practices:
Comprehensive services for medical practices
using the ModMed platform
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Proactive Outreach
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Scheduling and Appointment Management
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Prescription Refills
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Patient Verification
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Smart Call Routing
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Preventative, and Seasonal Outreach
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New Patient Intake
Empower your team, delight your patients
Automate up to 85% of patient phone interactions – scheduling, prescription refills,
and FAQs – allowing your team to focus on complex tasks
Scheduling
Never miss a single scheduling call. Get more appointments on your providers’ calendar, and make your patients’ life easier.
Prescription Refill
Save patients’ and staff’s time, and let the AI Assistant collect the data, send the data to an EHR, and notify the patient that the prescription is ready for collection.
Proactive Outreach
Boost your value-based care commitment thanks to an AI assistant calling, texting, and emailing patients in need of checkup.
Advanced Call Routing
Direct your patients to the correct provider, department, or your patient portal depending on what they say, not what they press.
FAQs
Let the AI assistant handle 30+ repetitive FAQs, allowing your front-end to focus on more white-glove calls and tasks.
Appointment Rescheduling
Rescue revenue leakage by allowing your patients to reschedule their visits, rather than canceling them.
Appointment Reminders
Gain back the control over your providers’ calendar. Significantly lower the no-show rate with automated, smart reminders.
Unmatched patient access with native EHR integration
Talkie.ai’s deep integration with ModMed EMA allows our AI agents to schedule appointments, create patient cases, and manage prescription refills directly within your EHR. It’s the most reliable, efficient solution available, ensuring smooth patient-facing operations, no matter how many calls are coming in.
How to start using Talkie.ai with ModMed integration?
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Step 1: Contact Us
To begin, simply reach out to us through one of the following methods:
- Directly via this form
- Or through the “Contact Vendor” form on our ModMed synapSYS Marketplace listing
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Step 2: Authorization & implementation
Once you’re ready to implement Talkie.ai, our dedicated team will guide you through the straightforward process:
- Connecting your ModMed EMA system to the Talkie.ai platform.
- Connecting your phone system to the Talkie telecommunication infrastructure.
The entire integration and configuration process typically takes 2 to 4 weeks, ensuring your Talkie AI agent is fully customised to match your practice’s workflow and ready to pick up the phones.
Talkie.ai ModMed EMA Demo Webinar
Get an inside look at how Talkie.ai works with ModMed EMA in this demo webinar. You’ll hear directly from Jim Roth, COO at Urology Group of Southern California, who shares their experience using Talkie at their clinic—from what a typical week looks like for their AI assistant, Zoe, to the real-world impact on the clinic.
Curious to see how AI Voice Agents
could support your team?
In just a few days, the AI voice agent will help you instantly answer 100% patient calls, and significantly free up your front desk team.
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Reduce your staff workload and burnout
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Automate up to 85% of the most repetitive calls like scheduling, Rx refills, and FAQs
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Reduce call center operational costs by 60%
Book a Demo
FAQ
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Is Talkie.ai a secure solution?
Yes, Talkie.ai is HIPAA compliant, ensuring that all patient data is handled securely and in accordance with healthcare privacy regulations. Additionally, Talkie.ai holds SOC 2 Type II certification and undergoes regular external security audits, including penetration testing, to ensure the highest level of security and protect sensitive patient information.
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Which ModMed systems does Talkie integrate with?
Talkie integrates with the ModMed EMA platform.
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Which processes can Talkie.ai automate for ModMed EMA clients?
Talkie automates the following processes:
- Real time appointment scheduling, rescheduling, confirmation and cancellation in EMA.
- Rx refills with automatic EMA updates.
- Smart call routing: route patient calls to the right department or team member based on their needs.
- Voicemail and message capture
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Are ModMed EMA practices already using Talkie.ai?
Yes, EMA users are already benefiting from Talkie.ai’s AI-powered receptionists to manage their phone lines and automate patient communication.
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How does Talkie compare to other solutions to the high call volume challenge?
See how our AI agents compare to offshore call centers, expanding your internal front desk team, and pay-as-you-go bots here: Talkie vs Other Solutions.
About ModMed
We are proud to be a trusted partner of ModMed (Modernizing Medicine) – a healthcare technology company. ModMed offers specialty-specific, cloud-based solutions—including electronic health records (EHR), practice management, revenue cycle management, and patient engagement tools—designed to streamline workflows and enhance patient care. Their flagship EHR platform, EMA®, is tailored for various specialties such as dermatology, urology, pain management, and more. By involving practicing physicians in software development, ModMed ensures that its solutions align with real-world clinical needs, aiming to improve efficiency and outcomes for medical practices.