The approval gives Privia’s 5,600+ providers a vetted path to Talkie’s AI agents, built on a deep native integration with athenaOne—the EHR most Privia practices already use.
BOSTON, MA, Aug 27, 2026—Talkie.ai, the AI front desk agent platform for medical practices, announced it has been approved as a vendor for practices in the Privia Health network. Talkie’s AI agents work the front desk for medical practices, answering every patient call around the clock and taking routine tasks like scheduling and refills off staff’s plates. The approval opens a direct path for Privia’s practices to put those agents on their phones.
Privia Health is one of the largest physician enablement companies in the US, supporting more than 5,600 providers and over 6.1 million patients across 1,300+ care center locations in 25 states and Washington, D.C. Its practices run on athenahealth, the EHR Talkie integrates with natively.
Talkie reads live availability, performs phone and text conversations, and writes scheduling, refills, and patient cases straight into athenaOne, so it’s all captured before the patient hangs up. Talkie builds every EHR integration to the same depth, with native connections to athenahealth, ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice.
Rigorously Vetted by Privia, So Practices can Move Faster
Privia vets its vendors rigorously before approving them—reviewing security measures, integration capabilities, workflow fit, and more. This means that for Privia practices, there’s no need to evaluate Talkie from scratch. Talkie is a partner Privia has already verified, which shortens the path to going live with AI receptionist functionalities.
Talkie already works with other practices on athenaOne, and that experience compounds. Each implementation sharpens our playbook for going live on athenaOne, so every new Privia practice onboards faster and more smoothly than the one before.
For a Privia practice, the approval means a vetted route to Talkie’s front desk AI agent. Its key functionalities include:
- Inbound calls answered instantly, 24/7, in English, Spanish, Korean, and 50+ other languages,
- Scheduling, prescription refills, common questions, and new patient intake, handled from start to finish,
- Outbound reminders and patient recall, to confirm upcoming visits and bring back overdue patients,
- Handoff to a staff member with the details already gathered, whenever a call needs a person.