Tag: podcast
How to Offer Same-Day Appointments and Walk-Ins Without Overbooking Your Schedule
How one primary care practice offers same-day appointments and walk-ins to 35,000 patients - by building buffer into the schedule instead of overbooking.
Your Medical Practice Brand Is Not Your Logo – It’s Your Staff
Your practice's brand is shaped by your staff, not your logo. Jennifer Lagemann explains how burnout, missing brand guidelines, and underused EHRs damage patient trust.
Can AI Make Healthcare More Human? How Voice Agents Are Creating Space for Empathy in Patient Communication
Can AI healthcare voice agents enhance empathy? Explore how they improve patient communication, streamline front desks, and transform care in this podcast recap.
