Tag: interaction model

Integrating voice AI with your business systems

Integrating voice AI with your business systems will allow you to build powerful automated self-service voicebots to assist your customers.

Manage the Great Resignation with Voice AI

AI-powered voice assistants can help you manage fluctuations in staff turnover. We also look at how voice assistants could help your business save on costs without compromising on good customer service.
AI in healthcare

Incremental implementations of voice AI automation for call centers

Incremental implementations of voice AI take a step-by step approach that gives your business time to adjust to working with voice AI.

Offer 24/7 customer care with conversational AI

Round the clock customer service has become the standard. Learn how AI voice technology can reduce the pressure on customer care teams to provide 24/7 services.

When to use voicebots vs. chatbots

A specific user interaction model affects which customer engagement solution - a voicebot or chatbot - will perform better. Learn more about both scenarios