1. Blog
  2. /
  3. Categories
Healthcare management

Deliver great automated customer experiences

Good customer journeys are efficient, friendly and personalized. Great customer journeys can delight customers with automated customer experiences.
AI in healthcare

What is conversational AI – Definition, Benefits and Use Cases

In this article, we’ll explain what conversational AI is, how it works, and why so many organizations are beginning to use it. What is Conversational AI? Conversational AI is the...
AI in healthcare

IVR for Call Centers: Make the Switch to Conversational AI

Companies have been investing billions of dollars in interactive voice response (IVR) systems for decades, with the goal of streamlining business processes and speeding up customer service...
AI in healthcare
IVR in call center
Patient experience

How to improve the adoption of self-service among customers

Providing self-service options can improve customer engagement and reduce operational costs while giving your customers a fast and convenient way to resolve their issues. There is data to back...
Patient experience
Improve self-service adoption
AI in healthcare

AI and multilingual support: A cost-effective way to reach your global audience

In an ideal world, brands that sell internationally would be able to hire customer service reps that speak every one of the languages spoken by their customers. Research clearly indicates that...
AI in healthcare
Patient experience

Why choose Talkie.ai for customer service automation

If you’re at the stage of picking virtual agent software, you probably already know the benefits of adding them to your customer service team. But how do you find a provider that is the right…
Patient experience
why choose Talkie for customer service automation
3 4 5 6 7
1 2 3 4 5 6 7