How to Make Life Easier for Medical Front Desk Staff in Four Steps
Explore key practical tips and strategies to make life easier for medical front desk staff.
AI Virtual Agents in Healthcare: Top Use Cases
Virtual agents can take care of the repeatable, administrative part of healthcare workers’ jobs. Here are the 4 most popular use cases.
Automating medical center reception services with voice AI
Automating medical center reception services with voice AI can help you deliver better patient experiences.
Talkie.ai raises $2.6 million in funding
Talkie.ai has raised US $2.6 million (PLN 12.5 million) in VC funds which it will use to focus on creating technology for healthcare industries.
How to improve the adoption of self-service among customers
Providing self-service options can improve customer engagement and reduce operational costs while giving your customers a fast and convenient way to resolve their issues. There is data to back...
6 Ways Automation Reduces Call Center Costs
Over the years there have been many attempts to reduce call center costs with the help of automation. Unfortunately, they’ve been mostly unsuccessful. IVRs that made customers furious even…
