AI Front Desk Agents Custom Trained for (Almost) Every Specialty

Regardless of your medical specialty, the need for reliable, efficient patient communication is universal.

Talkie.ai’s AI agents act as full-fledged front desk team members—trained for your workflows, available 24/7, and never overwhelmed by high call volumes.

Whether your patients are calling to schedule a visit, request a prescription refill, ask about procedure prep, or leave a message for a doctor, Talkie handles their inquiries without delay.

From pain management and pediatrics to cardiology and oncology, our AI agents automate routine calls, reduce staff burnout, and ensure every patient call gets answered instantly.

Nurse talks on the phone while conversation bubbles appear beside her.

24/7 AI agent support trained for your specialty

Talkie’s versatile AI agents shine in unique ways for each specialty. Designed to handle your practice’s specific workflows and patient needs, Talkie automates routine calls, improves access, and reduces staff workload—no matter your focus area.

  • Dermatology

    Let patients schedule visits, ask about treatments, or request Rx refills—without ever waiting on hold.

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  • Urology

    Support sensitive conversations with private, efficient, and always-available phone automation.

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  • Primary care

    Automate high volumes of routine calls like scheduling and refills, so your team can focus on care.

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  • Orthopedics

    Streamline post-op follow-ups and appointment changes with AI that’s always on and always accurate.

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  • OB-GYN

    Give patients easy access to care and peace of mind—Talkie handles the phones, your team handles the care.

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  • Multispecialty

    Benefit from an AI solution that adjusts to your service lines—automating calls across all departments.

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  • Pediatrics

    Ensure busy parents can schedule or cancel appointments anytime—even outside office hours.

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  • Gastroenterology

    Handle high call volumes effortlessly and give patients quick answers about upcoming procedures like colonoscopies, easing their concerns and questions.

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  • Behavioral health

    Offer helpful, patient-friendly phone interactions with 24/7 access to appointment scheduling and support.

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  • Mental health

    Deliver calm, consistent communication that never leaves patients waiting on hold.

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  • Cardiology

    Let Talkie.ai handle appointment scheduling, reminders, and FAQs so your staff can focus on high-risk cases.

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  • Vascular Medicine

    Cut call queues to zero and streamline how patients request follow-ups, tests, and medication refills.

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  • Longevity

    Empower wellness-focused patients with self-service access to your practice anytime they need it.

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  • Plastic surgery

    Never miss a call from a potential patient—Talkie.ai answers every call immediately and routes it to the right person or process.

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  • Ophthalmology and optometry

    Let patients easily book exams, reschedule appointments, or get answers to common questions.

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  • Urgent care

    Handle spikes in call volume and let Talkie intelligently identify cases that need to be redirected to human staff.

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  • Wellness

    Give your patients a modern, no-wait experience while your team focuses on in-person care.

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  • Oncology

    Support sensitive patient interactions with prompt, clear call handling.

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  • Pain management

    Automate routine calls while ensuring urgent cases get immediate attention—freeing your front desk team to focus on patients who need it most.

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See Talkie’s AI Agents at Work

  • Scheduling
  • Rx Refill
  • Proactive Outreach
  • Creating Patient Cases
  • Advanced Call Routing
  • FAQs
  • Appointment Rescheduling
  • Appointment Reminders

Scheduling

Never miss a patient call—whether it’s to book a regular check-up, follow up on treatment, or schedule an elective procedure. Increase your practice’s efficiency while providing a smoother experience for patients.

Rx Refill

Automate the prescription refill process by having the AI agent collect patient details, update your EHR, and notify patients when their medications are ready—freeing your staff to handle more complex tasks.

Proactive Outreach

Send your patients automated reminders via calls, texts, or emails, prompting them to schedule necessary follow-ups, yearly exams, or post-surgery visits.

Creating Patient Cases

Gather important information from your patients even when your team is unavailable. Talkie.ai records these patient reports, giving clinicians an advantage in managing cases.

Advanced Call Routing

Quickly connect patients with the right person—whether that’s a doctor, a nurse, or administrative support. Our voice agent efficiently directs calls based on the patient’s needs, reducing the workload of the front desk staff.

FAQs

Automate the responses to common questions, such as administrative inquiries, insurance coverage, procedure prep, or recovery instructions—allowing your team to focus on critical tasks.

Appointment Rescheduling

Fill your schedule and minimize missed appointments by enabling patients to easily change or reschedule their visits.

Appointment Reminder

Cut down on last-minute cancellations with intelligent, automated reminders that keep patients informed and help them stay on track with their appointments.

Read More About Specialty-Focused AI

Don’t see your specialty listed?

Talkie.ai is fully customizable. Get in touch, and we’ll tailor an AI agent to match your practice’s exact workflows and patient needs.

Curious how AI Agents
could support your team?

  1. 1 Fill out a form
  2. 2 Our expert will contact you within 24 hours
  3. 3 We’ll analyze your team’s current needs

In just a few days, the AI agent will help you instantly answer 100% patient calls, and significantly free up your front desk team.

  • Reduce your staff workload and burnout

  • Automate up to 85% of the most repetitive calls like scheduling, Rx refills, and FAQs

  • Reduce call center operational costs by 60%

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