Scale Your Practice without Over-Expanding Your Front Desk
As your practice grows, your front desk needs to manage more patients, more data, and more interactions. But that doesn’t necessarily need to translate into skyrocketing costs and overwhelming complexity.
Talkie helps you scale with ease, simplifying front desk operations and allowing you to keep track of all your data—without adding more people.
Hear from our clients
What do managers of medium and large practices love about Talkie?
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Handle more calls simultaneously
With Talkie, practices can manage multiple calls at once, even when your staff is busy—making sure that no patient is left waiting.
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Cost control
Hiring more offshore staff or additional front desk employees isn’t always the best solution. With Talkie, practices can keep operational costs in check while still handling more calls, more bookings, and more complex tasks—without adding more staff to their payroll.
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Data handling across multiple locations
For practices with several locations, Talkie keeps everything streamlined. All patient interactions are seamlessly integrated into the EHR across every site. This ensures our client’s operations stay tidy as they scale.
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Around-the-clock patient support
Patients have access to the practice 24/7, even during non-business hours, without overburdening the team. This ensures that no appointments are missed and that patients can always resolve their cases.
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Pilot program
Our pilot program means practices can explore everything Talkie has to offer without any commitment, giving them the opportunity to experience its advantages firsthand before making a decision.
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Continuous maintenance and updates
We maintain regular communication to ensure the platform grows alongside their practice. We handle all updates and fixes, so their system remains current and fully operational—without adding extra work on practice managers’ end.
Talkie’s skills that help simplify the complexities of a growing practice
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Appointment scheduling kept simple, even with complex booking rules
Talkie manages advanced appointment booking rules, ensuring that scheduling works around your practice’s unique requirements—whether that’s appointment length, provider availability, or specific patient needs.
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Prescription refills that save your team’s time
Talkie automates prescription refill requests by collecting patient information, updating the EHR, and notifying patients when their prescriptions are ready. This frees your team from repetitive tasks so they can focus on providing in-person care and other high-priority work.
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Advanced call routing
Talkie’s intelligent routing system ensures that calls are directed to the right department, team member, or specialist instantly. With more complex call needs in larger practices, this eliminates long wait times and keeps things running smoothly.
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Spanish & multilingual
As your practice grows, so does your need for multilingual support. Talkie supports diverse patients in multiple languages including Spanish, helping you communicate effectively with everyone, no matter what language they speak.
Explore Talkie’s AI capabilities
Scheduling
Patients can manage their appointments 24/7—Talkie offers available slots and handles cancellations according to your rules.
Rx Refill
Refill requests are streamlined—Talkie collects the necessary details, updates your EHR, and notifies the patient when their prescription is ready.
Proactive Outreach
Automatically remind patients about check-ups or follow-up visits to boost continuity of care.
Creating Patient Cases
Collect patient information and create detailed cases in your EHR even after hours—making sure follow-up and care management is efficient.
Advanced Call Routing
No more misdirected calls—Talkie understands why the patient is calling and forwards them to the right team right away.
FAQs
Eliminate repetitive calls—Talkie answers frequent questions with consistent, accurate responses.
New Patient Intake
New patients are guided through a smooth intake process, including scheduling their first visit and important data collection—all on the first call.
Spanish & Multilingual
Tailored for over 30 specialties
Talkie’s AI agents are tailored to meet the needs of a diverse range of specialties, from primary care to urology, ensuring that practices of all kinds can operate smoothly and efficiently.
The deepest EHR integration on the market
