Transform the Front Desk of Your Pediatric Practice with AI Agents

When parents or guardians call your pediatric practice because their child is sick or hurt, it can be incredibly stressful.

That’s why it’s so important that they can easily reach you anytime they need it, and receive helpful, compassionate service.

Talkie’s AI agents handle incoming calls, appointment scheduling, prescription refills, and questions with empathy and efficiency—freeing up your front desk staff to focus on the patients who need them most.

Pediatrician in a white coat examines a smiling boy’s arm while his mother watches attentively
Thanks to Talkie.ai, our callers are more relaxed, and our front desk staff is less overloaded. The reduction in calls we had to handle was noticeable immediately. I really recommend Talkie.ai as they have a great team and the entire experience was phenomenal.
Practice Administrator Pediatric Clinic

See How the AI Agents Help Callers

  • Scheduling
  • Rx Refill
  • Proactive Outreach
  • Creating Patient Cases
  • Advanced Call Routing
  • FAQs
  • Appointment Rescheduling
  • Appointment Reminders

Scheduling

Ensure every call is answered promptly, whether it’s to book a routine vaccination appointment, a follow-up for a specific condition, or a routine check-up. Maximize your practice’s efficiency while delivering an exceptional experience for both parents and kids.

Rx Refill

Automate prescription refill requests for medications your young patients need. The AI agent collects the required details, updates the EHR, and notifies parents when the refill is ready—freeing up your team to focus on more complex tasks.

Proactive Outreach

Automate calls, texts, and emails reminding parents to schedule follow-ups, routine exams, or post-surgical check-ins for their children.

Creating Patient Cases

Capture essential details about new symptoms—such as fever, fatigue, or persistent conditions—even when your staff isn’t available. Talkie.ai collects reports from parents, giving your clinicians a head start on each case.

Advanced Call Routing

Direct parents to the right person—whether they need a pediatrician, a nurse for follow-up care, or administrative support. Our AI agents route calls based on the parent’s request, reducing the need for manual transfers.

FAQs

Reduce call volume by automating responses to common questions, such as those about prescription refills, insurance details, or vaccination schedules. This lets your team focus on more critical tasks.

Appointment Rescheduling

Minimize no-shows and optimize your schedule by allowing parents to reschedule appointments—whether for check-ups, follow-ups, or specialist consultations.

Appointment Reminder

Reduce last-minute cancellations and no-shows with automated reminders that help parents stay on top of their child’s important appointments.

Support your front desk staff throughout their entire day

Introduce AI agents in their processes and make sure every call gets picked up