Our voice assistants can help your team manage their inbound and outbound call processes with smart automation.
No matter what type of insurance services you offer: health, car, personal property, business, our voicebots can help deliver better, faster customer service through your contact center.
Our AI-powered voice assistants excel at answering your contact center’s most frequent calls. Answer all calls instantly and use voice AI to route more challenging queries to specialists.
Voicebots are a scalable service that handle all calls even during peak times
Enable callers to use your service at their convenience without adding to your overhead costs
Serve customers in their preferred languages without having to hire CSR specialists
Let customers file claims any time with Talkie voice assistants. The voicebot gathers all the information for the insurance claim and forwards it to either a live agent or the insurer’s system for further processing.
Automated renewal notifications
Notify customers of upcoming renewals with automated courtesy calls managed entirely by voice assistants.
Checking claim’s status
Let customers check the status of their claim as a self-service using the voice assistant. The voicebot can verify caller identity and answer questions on the caller’s current or past claims without the need for a live agent.
Find out how voice AI can help transform your insurance business