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Patient experience

Do your customers want to talk to voicebots?

Voicebots, also sometimes called virtual assistants, have become an accepted part of our modern lives. Siri and Alexa are now literally household names, and an increasing number of businesses...
Patient experience
voicebots article feature image
Patient experience

How to improve the adoption of self-service among customers

Providing self-service options can improve customer engagement and reduce operational costs while giving your customers a fast and convenient way to resolve their issues. There is data to back...
Patient experience
Improve self-service adoption
Patient experience

Why choose Talkie.ai for customer service automation

If you’re at the stage of picking virtual agent software, you probably already know the benefits of adding them to your customer service team. But how do you find a provider that is the right…
Patient experience
why choose Talkie for customer service automation
Patient experience

Customer Service Automation vs. COVID-19 – a Vision of the Post-pandemic World

The outbreak of COVID-19 has revised the world we used to know. When it comes to retail, business owners who didn’t have the need to mark their presence nor offer online are now creating…
Patient experience
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