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- Case Studies
- Who We Serve
- Skills
- Technology
- Resources
With over 20 years of experience working with tech products, Ada oversees strategy, execution, and operations at Talkie.ai. Ada is passionate about leveraging technology to improve healthcare experiences, and believes that AI can restore the human element in patient communication. Loves sport, travelling, and spending time with her family.
How to improve the adoption of self-service among customers
Providing self-service options can improve customer engagement and reduce operational costs while giving your customers a fast and convenient way to resolve their issues. There is data to back...
6 Ways Automation Reduces Call Center Costs
Over the years there have been many attempts to reduce call center costs with the help of automation. Unfortunately, they’ve been mostly unsuccessful. IVRs that made customers furious even…
We’ve raised our first round of funding, what does it mean for our customers?
This month we raised $800k from Movens VC and LT Capital and the funds secured an option to invest another $530k as a bridge round. We’re proud and excited as the funding not only helps us…
