Need smarter patient call access for your clinic?

Medical front desks are busy places. Talkie’s dedicated healthcare call automation platform makes it easy and cost-effective for healthcare providers to manage virtual teams of AI-powered front desk voice assistants, on call 24/7/365.

Automate 80% of routine patient calls cost-effectively
with’s virtual medical voice assistants.

Track essential call statistics and metrics

  • Keep track of every call handled by Talkie’s voice assistants.
  • Empower call center managers and operational decision makers with the call data and tools they need to continuously improve the patient experience.

Access each and every voice assistant conversation

  • Dig down into the details of each and every call with access to call recordings and text transcripts.
  • Save specialists valuable time spent in unnecessary patient call backs.


Full alignment with the realities of your medical facility

Utilize the rich schedule settings of the AI voice assistant’s
work to adjust its functioning to the realities of your facility. The outgoing call planner allows you to set specific time frames for a given campaign, determine how many times the AI voice assistant should contact each number, the amount of simultaneous connections, and the mode
of contact – through a voice call, SMS or communication with an external system in an HTTP step.

Advanced call automation services

Automate routine patient calls to clinics and hospitals with conversational AI-powered voice assistants as an efficient and call-friendly alternative to IVR and online portals. We regularly add voice AI support for new processes based on demand and feedback from the industry

  • Appointment scheduling

    24/7 call-based self-service appointment scheduling and notifications

  • Repeat prescription reordering

    Make it easy and convenient for patients to manage their repeat prescriptions over the phone as a self-service

  • Clinic FAQs

    Cut patient waiting times with instant access to interactive voicebots that answer caller’s common questions about your services

  • Telemedicine triage

    Reduce patient waiting time
    to see physicians with telemedicine triage managed by our medical voice assistants powered by leading AI and ML triage solutions

Integrate our voice AI platform with your existing EHR services

The Talkie platform integrates with leading EHR systems, such as Epic®, AthenaHealth, eClinicalWorks and ORACLE Cerner®, as well as leading omnichannel telecom solutions for fully automated patient self-service options. Save your clinic staff valuable time to focus on other areas of patient care.

Connect virtual assistant call data for custom clinic contact center reports

Our team can help you integrate data from our platform with your chosen business analytics software so you can build custom performance reports.

Get up and running with our medical voice assistants quickly

Get up and running with call automation in just 2-4 months. Staff training is provided by our implementation experts. We’re here to make your voice automation services a success!

See our platform in action