Make sure every patient is understood thanks to AI agents speaking their language

Language barriers shouldn’t prevent patients from getting the care they need. With our multilingual AI agents, patients can speak in their preferred language, eliminating the need for your practice to hire additional staff.

One of our clients reports 40% of their patients choose to switch to Spanish when given the option, proving how essential multilingual support is in healthcare.

Woman speaks on the phone in Spanish; icons of a phone and stethoscope appear beside her, along with Spanish-language scheduling chat bubbles.

Talkie is a digital front door of 300+ clinics:

the urology place talkie reviews
the urology place talkie reviews

Why it matters

  • Instant language detection

    Patients simply say “Español,” and the AI agent immediately switches to Spanish. No menus, no delays.

  • 24/7 multilingual support

    Patients can get help anytime, without relying on limited staff availability.

  • Faster, clearer communication

    Eliminate misunderstandings and improve patient experience with smooth, natural interactions.

  • Seamless integration

    The AI agent performs the same tasks in Spanish and other languages as it does in English—from scheduling appointments to processing prescription refills.

  • Improved patient access & satisfaction

    Make it easy for all patients to interact with your practice, regardless of language.

  • Scheduling

Scheduling

Handle every patient call in their preferred language, whether they’re scheduling a routine appointment, managing a chronic condition, or seeking help for an acute illness. Ensure no language barrier stands in the way of your patients’ care.

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How it works

When a patient calls the clinic, the AI agent first asks about their preferred language. For instance, if the patient prefers Spanish, the agent seamlessly switches the conversation to Spanish with no need for additional menus or delays. This ensures a smooth, efficient experience for the patient, regardless of language.

Eliminate language barriers in patient communication

Talk to our team about AI-powered multilingual support
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FAQ

  • How does the AI agent know when to switch languages?

    Patients can simply say their preferred language when prompted at the beginning of the call (e.g. “Español” for Spanish), and the AI agent will seamlessly switch to that language—no need to navigate complicated IVR menus.

  • Can the AI handle an entire conversation in another language?

    Yes! The AI agent can carry out all the same tasks in multiple languages, including scheduling appointments, processing prescription refills, and answering common patient questions.

  • Does the AI understand different accents or dialects?

    Yes! The AI is trained to recognize and understand a wide range of accents and dialects in different languages, ensuring smooth communication for all patients.

  • In what language is the conversation recorded in the EHR?

    The conversation is transcribed and documented in English, ensuring seamless integration with your existing records and workflows.