Tag: targi medyczne

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When to use voicebots vs. chatbots

A specific user interaction model affects which customer engagement solution - a voicebot or chatbot - will perform better. Learn more about both...

Reduce call center costs with automation

6 Ways Automation Reduces Call Center Costs

Over the years there have been many attempts to reduce call center costs with the help of automation. Unfortunately, they’ve been mostly unsuccessful. IVRs that made customers...