Voice AI for Outbound Campaigns
Use Talkie.ai for proactively contacting any volume of prospects and customers
Outbound campaigns on your own terms
Our Outbound Campaign Manager helps you finally put your call center strategy into action. The unlimited capacity of our conversational AI platform and robust scheduling features let you get the results you need. Talkie.ai can be configured to place outgoing calls for lead generation and qualification, appointment reminders, surveys, debt collection, and much more.
Common outbound campaign challenges solved by our AI virtual agents
- Increasing the number of people contacted without scaling up the headcount
- Standardizing call conditions, such as time of day, messages used, or tone of voice to run effective A/B tests and improve conversion rates
- Reaching prospects outside of regular business hours
- Outsourcing cold calling and other repetitive customer interactions without losing on quality and control over the outsourced team
AI virtual agents that work hand in hand with humans
Live agents don’t want to say the exact same thing over and over again when performing outbound calls. AI speech bots can take over the mundane, repetitive part of the job, and let live agents focus on conversations that matter. Talkie.ai supports human-machine cooperation, so calls can be easily routed to agents, or rescheduled when agents are available. Additionally, Talkie.ai can be connected to your internal systems like a CRM, so employees can have all the information collected by AI voicebots in one place.
Contact prospects at the right time
The user-friendly interface of Talkie.ai lets you easily set up a precise campaign plan. Choose when, how many times, and via what channels your customers should be contacted. No more risking spamming customers, or accidentally failing to call back. Customers have the option to reschedule, which means that fewer leads are missed.
“We decided to implement a voice assistant to automate the soft debt collection process. Thanks to Talkie.ai, the amount of arrears paid increased significantly, while the costs of servicing this process decreased. In most cases, one bot conversation was enough for the customers to pay their debts.”
Monika Mosakowska, Head of Billing at Apaczka
Keep track of the most important metrics
Talkie.ai has robust reporting features, letting you keep track of conversion rates or A/B test results, making it easy to see how well the campaign is doing. Having access to all call recordings and transcripts, you can get a deeper understanding of what the customers are saying and use the knowledge to improve the process further.