Self-service voice assistants from Talkie.ai handle customer calls just like your human agents by using powerful conversational AI. It allows callers to interact naturally with the voicebot.
What can customers do with self-service assistants?
Fast and affordable self-service automation
It doesn’t matter to 40% of shoppers if they’re helped by an AI tool or a human, as long as their enquiries get answered.
Conversational bots will save businesses $8 billion per year by 2022.
77% of executives already have implemented and 60% are going to implement conversational bots for customer service and after-sales.
Over 50% of customers expect a business to be available 24/7.
Self-service voice assistants not only reduce inbound call waiting times. They help customers 24/7 even if no one from your customer service team is available.
Talkie.ai’s voicebots are smart enough to handle most common customer transactions from start to finish. Free up your human specialists to deal with more complex customer issues.
Reduce your contact center operating costs by up to 70% by automating frequent customer transactions with self-service voice assistants.
Using self-service voice assistants from Talkie.ai, Apaczka was able to process an additional 30% of customer transactions without having to hire more staff.
The Talkie.ai Customer Success team is here to help you get up and running
with self-service voice assistants as quickly and smoothly as possible.