Retail and e-commerce customers are already used to chatbots answering simple questions and providing basic product recommendations. But conversational AI can do much more than that as virtual...
More and more companies are becoming interested in augmenting their customer service teams with virtual agents, but as with any new technology, practical information about the process is...
A virtual agent is an AI-based software program that interacts with humans in a similar way to live agents. Virtual agents (also called virtual or voice assistants) can provide services and…
Jean Louis David is the largest hairdressing group in Poland and Europe, and the second largest in the world. The brand manages a network of over 1000 prestigious hair salons in 30 countries…