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Automation

Patient access and accessibility in technology assisted services

In this article, we look at patient access and patient accessibility, why they matter, and how technology helps people access the healthcare services.
Automation
Automation

Offer better repeat prescription refills with voice AI

Voice automation is a game changer for healthcare insurance contact centers, improving operational efficiency and customer satisfaction.
Automation
Call center

AI Voice Assistants for Logistics and Transportation – Use cases and Benefits

According to a McKinsey report, while global supply chain activities have surpassed the $10 trillion mark over the last two decades, the interlinked supply networks have grown riskier. At...
Call center
ai agent logistics transportation
Call center

IVR for Call Centers: Make the Switch to Conversational AI

Companies have been investing billions of dollars in interactive voice response (IVR) systems for decades, with the goal of streamlining business processes and speeding up customer service...
Call center
IVR in call center
Call center

AI Voice Assistants Revolutionize Jean Louis David Booking Experience

*** Jean Louis David is the largest hairdressing group in Poland and Europe, and the second-largest in the world. The brand manages a network of over 1000 hair salons in 30 countries...
Call center
salon