AI Virtual Agents in Healthcare: Top Use Cases
Virtual agents can take care of the repeatable, administrative part of healthcare workers’ jobs. Here are the 4 most popular use…
Revolutionize patient access with zero wait times and 24/7 availability – because access to healthcare should never be a waiting game.
Talkie.ai’s medical voice assistants offer patients a wide range
of automated self-service options when they call a healthcare provider.
Patients can make appointments with the AI voice assistants without the need for interaction with the front desk staff.
Our AI voice assistants confirm appointments with patients, reducing the risk of no shows that can result from long wait times on the phone.
AI voice assistants gather all the information required to reorder prescription refills from patients and submit the information for physician approval.
Our AI voice assistants gather updates from patient calls and automatically update the information in the EHR systems, allowing patients to manage their appointments seamlessly. Physician calendars are instantly adjusted for changes.
Enable your patients to carry out health checks reliably and at scale over the phone using Talkie.ai’s intelligent voice assistants supported by Infermedica’s powerful diagnostic engine.
Improve patient satisfaction and increase patient retention with AI voice automation – handle patient calls efficiently, accurately, and without fatigue or loss of focus.
Free up your staff to focus on what they do best – caring for patients. Let our AI voice automation handle appointment management, prescription refills, and other patient requests
Offer your patients the convenience of AI automated call-based self-service options available around the clock, every day of the year, without any interruptions or delays.
What are Talkie.ai voice assistants?
Talkie.ai’s voice assistants are voicebots that use advanced AI and speech recognition to automate call center and front desk services for healthcare facilities.
What processes can be automated using Talkie.ai’s medical voice assistants?
You’ll be surprised at how versatile our medical voice assistants are. Our voice assistants are pre trained specifically to optimally support ominchannel contact centers for medical clinics, hospitals and other healthcare services.
Callers get instant call answering with voice AI assistance to access common self service processes:
How long does it take to start using a voice assistant service at my medical facilities?
You can start using voice automation in a matter of weeks, not months. Talk to our experts about implementing voice assistants at your organization.
Can voice assistants speak more than one language?
They sure can! Our voice assistants are available in a growing list of 15 + languages. Augment your contact center services with multilingual voice assistants who are available 24/7 to help your callers. Read more about improving the patient experience with 24/7 medical reception services here.
Can I integrate Talkie.ai voice assistants into my existing contact center systems?
Yes! Our voicebot platform integrates with most major contact center technologies to offer call routing and automated service options. See our Integrations page for further details.
Is Talkie integrated with my EHR system?
Talkie is integrated with the market-leading EHR systems, such as Epic, AthenaHealth or Cerner. We keep on adding more integrations, so reach out to our team to learn if your EHR is supported.
Get in touch to find out about solutions and pricing. Our expert consultants are available now.
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